Another Big Thumbs Up to RCBS Customer Service. I managed to misplace the Powder Pan on my “OLD” RCBS 5-10 Beam Scale. The Representative said that they no longer have the Pan for that Model but would send one that would require Calibration at No Charge ! Added a few #8 Shotshell BBs to the Pan Support Assembly Ballast & perfect level. I was worried about my RCBS Chargemaster 1500 weigh cell becoming inconsistent & he said to wipe everything down with an unused Dryer Sheet. I had done that previously with Power Hopper but not the whole assembly.