Matthew323
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There is a Yiddish proverb by Michael Cahbon, I believe that goes.....
"Man makes plans,..........and GOD laughs"
I got off the phone several hours ago with Earl Pittman, the owner of Impact Weapons Components. Two days ago, I had ordered one of the last in the USA Magpul MS3 Gen2 slings, along with a set of GrovTec "D" Loop, Push Button sling swivels which were also in short supply.
Today, Mr. Pittman confirmed that the sling was indeed in stock, and that it and the swivels would be on their way to DOC White in Utah for the Optima V2 pistol build by tomorrow.
The reason I had called today was to reassure myself that my money for those 2 items was not being wasted.
Unlike, or so I thought, my order at Optics Planet that I had placed on May 2, 2020.
That order has been trapped in a computer/ human limbo as a result of the President's stay-at-home orders, the Stimulus checks, and unprecedented firearms related purchases for the last year.
Since companies like Optics Planet have more business than they are equipped, or designed to handle; plus not enough merchandise to handle all the orders flowing in; plus a supply chain that is disrupted, and sometimes broken; plus not enough staff to deal with taking, pulling, packing, and shipping the orders..
..this has RESULTED in NO ONE to answer the phone under any circumstances for Customer Service; as well as e-mails that take as long as 3 weeks to be answered.
So, I have had 4 out of 6 items sitting in a warehouse, ready to be shipped since May 4. The 2 items that were out of stock, the same sling & swivels that I finally ordered from IWC, had back order dates that, along with server overload froze my order, refusing to allow it to be cancelled.
Which means that I have had approximately $195.00 tied up out of my checking account, not spent mind you, but not accessible either.
So, a few minutes before I started typing this post I get an e-mail from Optics Planet stating that my old order number is now caput, and a new number is going to be generated.
BECAUSE.......
VOILA!!!!! The "D" Loop sling swivels are now miraculously in stock (remember, they were 3 months backordered), my now 5 items are ready to ship, and I will be getting an e-mail SOON telling me what the tracking number is going to be; and WE APOLOGIZE FOR ANY INCONVENIENCE.
The Magpul MS3 Gen2 sling is now 6-10 months back ordered.
I am laughing as I type, and GOD is laughing right along side of me.
ALL is well.
I have at least 1 of what I ordered, maybe 2 of a couple of things!!!!!!!!
Mr. Pittman said that this will continue to be business as usual for the indefinite future.
"Man makes plans,..........and GOD laughs"
I got off the phone several hours ago with Earl Pittman, the owner of Impact Weapons Components. Two days ago, I had ordered one of the last in the USA Magpul MS3 Gen2 slings, along with a set of GrovTec "D" Loop, Push Button sling swivels which were also in short supply.
Today, Mr. Pittman confirmed that the sling was indeed in stock, and that it and the swivels would be on their way to DOC White in Utah for the Optima V2 pistol build by tomorrow.
The reason I had called today was to reassure myself that my money for those 2 items was not being wasted.
Unlike, or so I thought, my order at Optics Planet that I had placed on May 2, 2020.
That order has been trapped in a computer/ human limbo as a result of the President's stay-at-home orders, the Stimulus checks, and unprecedented firearms related purchases for the last year.
Since companies like Optics Planet have more business than they are equipped, or designed to handle; plus not enough merchandise to handle all the orders flowing in; plus a supply chain that is disrupted, and sometimes broken; plus not enough staff to deal with taking, pulling, packing, and shipping the orders..
..this has RESULTED in NO ONE to answer the phone under any circumstances for Customer Service; as well as e-mails that take as long as 3 weeks to be answered.
So, I have had 4 out of 6 items sitting in a warehouse, ready to be shipped since May 4. The 2 items that were out of stock, the same sling & swivels that I finally ordered from IWC, had back order dates that, along with server overload froze my order, refusing to allow it to be cancelled.
Which means that I have had approximately $195.00 tied up out of my checking account, not spent mind you, but not accessible either.
So, a few minutes before I started typing this post I get an e-mail from Optics Planet stating that my old order number is now caput, and a new number is going to be generated.
BECAUSE.......
VOILA!!!!! The "D" Loop sling swivels are now miraculously in stock (remember, they were 3 months backordered), my now 5 items are ready to ship, and I will be getting an e-mail SOON telling me what the tracking number is going to be; and WE APOLOGIZE FOR ANY INCONVENIENCE.
The Magpul MS3 Gen2 sling is now 6-10 months back ordered.
I am laughing as I type, and GOD is laughing right along side of me.
ALL is well.
I have at least 1 of what I ordered, maybe 2 of a couple of things!!!!!!!!
Mr. Pittman said that this will continue to be business as usual for the indefinite future.
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