I can say I called Knight on Wed. or Thurs. And was answered by a person saying they were pretty high up.
I have nothing but good things to say about this person (even though it was only on the phone, they can say anything). Was even told if I give him my address he would send me a c-tool? I'd just as soon pay for it but I sent him my address.
He gave me many suggestions, and did tell me about my knight. The point I'm trying to make isn't call and get a free tool, but that the interaction I had was a Good one, so I will try what they have. Most times people don't care of you get answers or even any product. When so.eone that is claiming to be someone helps you (or any true help at all), is a big thing.
He did state that most parts were somewhat easy to come by.
I will probably purchase a new bolt for when I fix this one I have, I have to fix it before I can replace it (sounds crazy I know, that's just me).