Primary arms has a deceptive add

[jbs27572]

I was looking for a 350 Legend AR with a 1:10 twist barrel so I could shoot heavy for caliber subsonic bullets suppressed and I found an add on the Primary arms website that advertised a rifle in 350 Legend with a carbon fiber barrel with a 1:8 twist. Wow, that's even better than a 1:10 I told myself, and carbon fiber barrels are EXPENSIVE. You would be hard pressed to find one for less than 6 or 700 $. The rifle is only 671$. WOW, that's like buying the carbon fiber barrel with a free rifle attached to it! I jumped at that deal obviously. They even describe the advantages of a carbon barrel (more accurate, better heat dissipation, lighter by something like 60%).

Well, you know the saying about things that sound too good to be true, right? The rifle came Tuesday and I rushed home after work to go get it. Well, the barrel is steel and it has 1:16 printed on the top of the barrel just under the flash hider. Maybe they sent me the wrong rifle I told myself. Nope! I emailed Diamondback Arms and asked them. They said "I don't know why it has that description on their website. The DB carbon is just a name; there is nothing carbon on the rifle. The barrels are steel with a 1:16 twist."

I am disappointed obviously. I called PA and they want me to send a picture of the barrel. All they had to do was ask the manufacturer but I guess I have to do their due diligence for them. I don't know how they plan to make this right but I am not holding my breath. That will likely be the last time I buy anything from them.

 

[snapbang]

Increasingly its like buying from a magician. You have to question someone about exactly what you are buying. My buddy had a new string put on his bow. Thats all he asked for anyway. $110.00. He was very surprised and asked why so much?? Well they had to tune the bow and prep it was the response. Really. Be aware.

 

[anonymouscowherd]

Increasingly its like buying from a magician. You have to question someone about exactly what you are buying. My buddy had a new string put on his bow. Thats all he asked for anyway. $110.00. He was very surprised and asked why so much?? Well they had to tune the bow and prep it was the response. Really. Be aware.

Compound? I might be able to believe that ..

 

[anonymouscowherd]

I was looking for a 350 Legend AR with a 1:10 twist barrel so I could shoot heavy for caliber subsonic bullets suppressed and I found an add on the Primary arms website that advertised a rifle in 350 Legend with a carbon fiber barrel with a 1:8 twist. Wow, that's even better than a 1:10 I told myself, and carbon fiber barrels are EXPENSIVE. You would be hard pressed to find one for less than 6 or 700 $. The rifle is only 671$. WOW, that's like buying the carbon fiber barrel with a free rifle attached to it! I jumped at that deal obviously. They even describe the advantages of a carbon barrel (more accurate, better heat dissipation, lighter by something like 60%).

Well, you know the saying about things that sound too good to be true, right? The rifle came Tuesday and I rushed home after work to go get it. Well, the barrel is steel and it has 1:16 printed on the top of the barrel just under the flash hider. Maybe they sent me the wrong rifle I told myself. Nope! I emailed Diamondback Arms and asked them. They said "I don't know why it has that description on their website. The DB carbon is just a name; there is nothing carbon on the rifle. The barrels are steel with a 1:16 twist."

I am disappointed obviously. I called PA and they want me to send a picture of the barrel. All they had to do was ask the manufacturer but I guess I have to do their due diligence for them. I don't know how they plan to make this right but I am not holding my breath. That will likely be the last time I buy anything from them.

Get screen caps showing the ad etc as well

 

[jbs27572]

Here is the link to the add on Primary arms. https://www.primaryarms.com/diamond...15-rifle-350-legend-16-black-anodize-hardcoat

 

[Leigh Clambakes]

Says right in their ad copy equipped with a carbon fiber barrel.
Sounds like you have a point of contention against them.

 

[GM54-120]

Here are the manufacturers specs. Says its a 1-8 twist...not 1-16????

Barrel: Diamondback Barrels 350 Legend, 16″, Medium, 4150 CrMov, Black Nitride, 1:8 RH

https://diamondbackfirearms.com/portfolio/db1718t001/

 

[jbs27572]

It literally has 1/16 printed on the barrel.

 

[jbs27572]

I just wrote Diamondback firearms and asked for clarification on the twist rate. I went back and read the reply they sent me earlier and, while they do confirm the barrel is steel, they did not mention the twist.

Maybe 1/16 references something else but that would be a hell of a coincidence since that is the overwhelmingly most common twist for 350 legend rifles.

 

[GM54-120]

Yep, its odd because just the upper says 1-16 too.

 

[Ernbar]

Completely different to what is being advertised. If not happy then return it and get a full credit even for the shipping. If they refuse to take it back and a credit card was used then file a dispute. I see no reason for them not accepting a return since it’s not what was advertised as.

 

[jbs27572]

Diamondback has confirmed it is a 1:16 twist. Interestingly, I just went to the link provided by GM54 above where it claimed it was a 1:8 RH twist and it has been changed. It now says 1:16 RH twist, LOL. It appears Primary arms was not the only one with mistakes on their website.

These websites should start paying me to find inaccurate info in their adds.

 

[jbs27572]

Primary arms just called me and said "no resolution yet but they are working on it" and "it has gone up the chain of management; someone will contact me tomorrow for an update".

 

[DavidAR10T]

I can't find the PA ad that states what you have stated.

Did they not send you a receipt (confirmation number) that still states what you have purchased?
I've never had an incorrect purchase number, description, sales order number from them, ever.

 

[DavidAR10T]

Says right in their ad copy equipped with a carbon fiber barrel.
Sounds like you have a point of contention against them.

Can you still show us the ad?

 

[jbs27572]

If you read the whole thread, you know I already posted the link. Oh LOL. They changed the add. Is that what you are getting at? Well good on them I guess. Others on here already saw the original add though. I am kind of surprised it took them so long. If it were me, I would have jumped on that within an hour or two and had it corrected before anyone else saw it.

 

[LBAhunter]

Looks like to me they owe you a 8 twist barrel or a whole new gun with a 8 twist barrel. I can see them maybe them trying to screw you out of it with some it's not our fault BS excuse/lie or some dirty tricks. That's usually my luck.

 

[jbs27572]

They have agreed to take it back but I suggested they comp me a barrel instead. Odin works makes a 416 stainless 16.1" barrel with a 1:10 twist that would satisfy me. A carbon barrel from X-factor is 2 or 3 times as expensive and has a 6 to 8 week lead time. The whole reason I went for this gun was the advertised 1:8 twist. I mean, the carbon barrel was a draw but the twist rate was more important to me. The much more common 1:16 twist will not stabilize the heavy 250+ grain bullets at subsonic velocities. If they will comp me the barrel, I will keep the rifle. I do like the feel of it and even with the steel barrel, it is only 6.5 lbs so easy to carry all day. I just need that faster twist to be happy.

BTW, Diamondback Firearms emailed me to thank me for pointing out their "typo". Their page has been corrected as well, LOL. Like I said, I should start charging a fee.

 

[DavidAR10T]

If you read the whole thread, you know I already posted the link. Oh LOL. They changed the add. Is that what you are getting at? Well good on them I guess. Others on here already saw the original add though. I am kind of surprised it took them so long. If it were me, I would have jumped on that within an hour or two and had it corrected before anyone else saw it.

Roger That. They had already changed the ad.

 

[bronko220002]

I tead the description and it clearly states a 1:16 twist 4150 crmov steel barrel. No misleading ad that I could see.
Look in the details on the first link.