03mossy said:Let us know how they treat you.
And also its good to see you back! How have you been?
Semisane said:DANG Scott! It's good to see you back. artyman: That reminds me, I haven't listened to your music in quite a while. I need me a little Waterside . Great tune. :applause:
saxman1 said:Now I'm going from disappointed to down right mad.
Mail ran, still no screws. Called Durasight and talked to Jason.
It's like pulling teethe to get info out of them. I told the damn story again and he said let me check. He said screws were mailed yesterday, long pause again. Can you tell me how it was mailed? UPS. USPS. FEDEX. ??????? Overnight? Not overnight?
I just told you the story why do I have to press you for the info about my screws. FINALLY he apologized. I said that's the first time I've heard that in 3 phone calls. I find this to be poor customer service.
And STILL no response to anything I sent from their contact form on their site. None!
anaconda44 said:saxman1 said:Now I'm going from disappointed to down right mad.
Mail ran, still no screws. Called Durasight and talked to Jason.
It's like pulling teethe to get info out of them. I told the damn story again and he said let me check. He said screws were mailed yesterday, long pause again. Can you tell me how it was mailed? UPS. USPS. FEDEX. ??????? Overnight? Not overnight?
I just told you the story why do I have to press you for the info about my screws. FINALLY he apologized. I said that's the first time I've heard that in 3 phone calls. I find this to be poor customer service.
And STILL no response to anything I sent from their contact form on their site. None!
well I have to say I have had the same bad customer service with BPI/cva. by the way they will never contact you via email so forget about it.
you problry should just ask them for your money back. to me they have the worst service out there
good luck
saxman1 said:I'm talking to myself here but here goes.
Dura sight sent the right parts today but to the wrong address.
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