- Joined
- Mar 11, 2009
- Messages
- 647
- Reaction score
- 120
I contacted TC by email from their website asking to purchase some T8 torx screws, the ones that connect the recoil lugs to the barrel. They quickly got back to me telling me my order number and that it was on it's way. Two days later I received a package. They sent the wrong screws, instead giving me the ones that connect the barrel to the stock. We traded a few more emails, I clarified exactly what I wanted and three days later I got the four torx screws I needed. All this is to say that despite the future of TC seemingly being up in the air - S&W has been looking to divest itself of TC for a couple of years now - I was pretty impressed TC's recent customer service . I was never charged for anything, they never asked if I was the original owner and they were pretty responsive by email. Just wanted to report my experience.
Now, none of this would have been an issue if they continued to weld the lugs to the barrel as they did in the older models. . .
Now, none of this would have been an issue if they continued to weld the lugs to the barrel as they did in the older models. . .