:twisted: :evil: :x
Below is the response I got to an email I sent Grafs last night. What do ya'll think of THIS?
From : Lisa Hubert <[email protected]>
Sent : Friday, January 19, 2007 8:10 AM
To : "Chuck Hill" <[email protected]>
Subject : Re: I'm a little disappointed...
| | | Inbox
Chuck
I do apologize for your inconvenience, but very seldom do we ship
orders the same day they are placed, for the amount of orders that we
have on a daily basis to ship out.
If you placed your order online at 9am, your order was not printed
until that afternoon. We do print off the internet Orders twice a
day.
Only way we can ever guarantee for your order to ship the same day you
place it is if you expedite it, using Next Day, Second Day or 3 Day
Select.
Again, I do apologize, but we never guarantee orders to ship the same
day. That is not in our terms and conditions or our disclaimers.
If you do have any questions, please contact me at the number below.
On 1/18/07, Chuck Hill <[email protected]> wrote:
Order #622439
To Whom it may concern. hopefully the owner:
I'm not one to complain....usually. I have used Grafs several times over
the years. I all ready knew there was 2-day transit time from Mexico, MO to
Athens, AL but I double checked with FEDEX and UPS before placing my order
on Tuesday morning 01/16/2007... yep, 2 days transit. I even shipped the
order to work knowing adult signature would probably be required so no hang
up there. I almost ordered everything but my primers, which I could have
done without for now, from Midsouth, fully KNOWING my order would arrive by
today 01/18/07, worst case senerio, using Midsouth. I thought then that
prehaps Grafs would have large rifle primers in stock so I'd give THEM a
shot thinking that at the LASTEST my order would arrive by Friday, 01/19/07.
Much to my dismay I discovered just now that my order wasn't even SHIPPED
until today, 01/18/07 from Grafs. This being an order that was PLACED
Tuesday, 01/16/07 at 9:11AM. That's not that great of a turnaround, is it?
So....I had planned on reloading for my 22-250 and 22 Hornet at the very
least by tomorrow night in order to make it to the shooting range Saturday
01/20/07, one of the only two Saturdays I have off this month. So now I'll
get my order MONDAY...which is practially useless... This would have all
panned out if my order had been shipped by 6:39PM YESTERDAY instead of
today. You know..that doesn't seem like asking too much for an order that
was placed at practially 9AM Tuesday AM. Was that asking too much? I don't
think so.
Chuck Hill
17803 Brownsferry Road
Athens, AL 35611
256.233.4343
Below is the response I got to an email I sent Grafs last night. What do ya'll think of THIS?
From : Lisa Hubert <[email protected]>
Sent : Friday, January 19, 2007 8:10 AM
To : "Chuck Hill" <[email protected]>
Subject : Re: I'm a little disappointed...
| | | Inbox
Chuck
I do apologize for your inconvenience, but very seldom do we ship
orders the same day they are placed, for the amount of orders that we
have on a daily basis to ship out.
If you placed your order online at 9am, your order was not printed
until that afternoon. We do print off the internet Orders twice a
day.
Only way we can ever guarantee for your order to ship the same day you
place it is if you expedite it, using Next Day, Second Day or 3 Day
Select.
Again, I do apologize, but we never guarantee orders to ship the same
day. That is not in our terms and conditions or our disclaimers.
If you do have any questions, please contact me at the number below.
On 1/18/07, Chuck Hill <[email protected]> wrote:
Order #622439
To Whom it may concern. hopefully the owner:
I'm not one to complain....usually. I have used Grafs several times over
the years. I all ready knew there was 2-day transit time from Mexico, MO to
Athens, AL but I double checked with FEDEX and UPS before placing my order
on Tuesday morning 01/16/2007... yep, 2 days transit. I even shipped the
order to work knowing adult signature would probably be required so no hang
up there. I almost ordered everything but my primers, which I could have
done without for now, from Midsouth, fully KNOWING my order would arrive by
today 01/18/07, worst case senerio, using Midsouth. I thought then that
prehaps Grafs would have large rifle primers in stock so I'd give THEM a
shot thinking that at the LASTEST my order would arrive by Friday, 01/19/07.
Much to my dismay I discovered just now that my order wasn't even SHIPPED
until today, 01/18/07 from Grafs. This being an order that was PLACED
Tuesday, 01/16/07 at 9:11AM. That's not that great of a turnaround, is it?
So....I had planned on reloading for my 22-250 and 22 Hornet at the very
least by tomorrow night in order to make it to the shooting range Saturday
01/20/07, one of the only two Saturdays I have off this month. So now I'll
get my order MONDAY...which is practially useless... This would have all
panned out if my order had been shipped by 6:39PM YESTERDAY instead of
today. You know..that doesn't seem like asking too much for an order that
was placed at practially 9AM Tuesday AM. Was that asking too much? I don't
think so.
Chuck Hill
17803 Brownsferry Road
Athens, AL 35611
256.233.4343