- Joined
- Nov 5, 2005
- Messages
- 3,265
- Reaction score
- 1,483
JUST WANTED TO SAY KNIGHT IS GOING TO SHIP ME A STOCK EXPRESS IF IT DOESNT SHOW UP BY TOMORROW(Sat 17th) AND HE DID SAY THEY WERE AND ARE BURIED IN ORDERS.SO GOOD ON JUSTIN AND KNIGHT.
I placed a order with Knight on the 4 or 5th of this month for a Bighorn T/H stock and did not receive any e-mail order confirmation number.. so on the 6th I emailed them to make sure everything was ok with order, talked to a customer rep who I wont name but she said my order was received and should ship that Thursday and I would receive a tracking number from shipping manager when it did.
Waited until the 9th and called them and spoke to a gentleman who checked order and said it should ship out in the next day or two which has not happened, I don't mind a reasonable wait but if you process my debit card and take payment 9-12 days is plenty of time to get a item shipped.. I've already received a item from Delaware that I got in 2 days from another company(good customer service), if Knight can not handle the volume of orders they receive then they should either hire enough people to do so or stop taking orders until current orders are caught up.
Deleted due to Knight going to make it right..
I placed a order with Knight on the 4 or 5th of this month for a Bighorn T/H stock and did not receive any e-mail order confirmation number.. so on the 6th I emailed them to make sure everything was ok with order, talked to a customer rep who I wont name but she said my order was received and should ship that Thursday and I would receive a tracking number from shipping manager when it did.
Waited until the 9th and called them and spoke to a gentleman who checked order and said it should ship out in the next day or two which has not happened, I don't mind a reasonable wait but if you process my debit card and take payment 9-12 days is plenty of time to get a item shipped.. I've already received a item from Delaware that I got in 2 days from another company(good customer service), if Knight can not handle the volume of orders they receive then they should either hire enough people to do so or stop taking orders until current orders are caught up.
Deleted due to Knight going to make it right..