I think I had posted this a while back but not sure
I got some BH 209 a few weeks ago and the container came in opened and very light
I contacted Powder Valley and they said to weigh it.
Well with chemo treatments and MRI's and all that jazz I just got to it last night
Total,the container weighs 7.6 oz,powder and all
I contacted them and they want to reimburse me for the missing powder with money(pro rated).I said no.
My point being that I paid a $25 haz mat fee for 10 oz of powder but only got a little,now when the powder runs out I will have to pay it again.
Am I asking to much for them to send me a new tub of powder?
I dont want to be hard to deal with but as the customer I feel a new tub at no cost to me would be the proper thing for them to do.
What do yall think?
09/24/08
Powder Valley is sending me a new tub of BH209
Well done
PV
I got some BH 209 a few weeks ago and the container came in opened and very light
I contacted Powder Valley and they said to weigh it.
Well with chemo treatments and MRI's and all that jazz I just got to it last night
Total,the container weighs 7.6 oz,powder and all
I contacted them and they want to reimburse me for the missing powder with money(pro rated).I said no.
My point being that I paid a $25 haz mat fee for 10 oz of powder but only got a little,now when the powder runs out I will have to pay it again.
Am I asking to much for them to send me a new tub of powder?
I dont want to be hard to deal with but as the customer I feel a new tub at no cost to me would be the proper thing for them to do.
What do yall think?
09/24/08
Powder Valley is sending me a new tub of BH209
Well done
PV