- Joined
- Jun 17, 2020
- Messages
- 672
- Reaction score
- 622
I just got the response from CVA and I'm more than pissed. Attached of the emails but basically they're saying send back the used rifle they will take 4 to 6 weeks to repair it and then ship it back to me. Along with a whole bunch of fees if the rifles not cleaned or if it needs to be reassembled.
I purchased a new rifle I want a new rifle I don't want somebody's return fixed and sent back to me. What the hell are they thinking?
Big mistake on a customer service move.
I purchased a new rifle I want a new rifle I don't want somebody's return fixed and sent back to me. What the hell are they thinking?
Big mistake on a customer service move.